Frequently Asked Questions (FAQ)

Frequently Asked Questions

1. What products do you sell?

Ceiling & Wall Systems stocks a comprehensive range of building and finishing materials, including gypsum boards, Plaster of Paris (POP), steel framing profiles, suspended ceiling hardware, acoustic panels, insulation, construction adhesives, sealants, waterproofing compounds, screws and fasteners, and decorative finishing products. Browse our full catalog in the shop.

2. Do you deliver nationwide across Nigeria?

Yes. We deliver to all major cities and states across Nigeria, including Lagos, Abuja, Port Harcourt, Kano, Ibadan, Enugu, and beyond. Delivery timelines vary by location — contact us for a specific delivery estimate for your area.

3. How do I place an order?

You can place an order directly on our website. Select the products you need, fill in your delivery details at checkout, and submit your order request. Our team will confirm your order and provide payment and delivery information. You can also reach us via phone or WhatsApp to place an order directly.

4. What payment methods do you accept?

We currently accept bank transfers and other payment methods confirmed at checkout. Our team will provide full payment details once your order is confirmed. We do not accept cash on delivery at this time.

5. Can I order in bulk for a construction project?

Absolutely. We welcome bulk orders from contractors, developers, and project managers. We offer project-based pricing for large orders — contact us with your material list and project details for a custom quote.

6. How long does delivery take?

Delivery timelines depend on your location and order size. Orders within Lagos are typically fulfilled faster than inter-state deliveries. Our team will provide an estimated delivery timeline when your order is confirmed.

7. Can I return or exchange a product?

Returns and exchanges are accepted for products that are damaged, defective, or incorrectly supplied. Products must be returned in their original condition and packaging. Contact our customer support team within 48 hours of delivery if you have an issue with your order. Please review our full Terms and Conditions for details.

8. Do you offer installation services?

We do not provide installation directly, but we have a network of verified professional installers who work with our products. Visit our Verified Installers page to find a trusted installer near you.

9. Are your products suitable for both residential and commercial projects?

Yes. Our product range covers both residential and commercial construction needs, from home renovation and interior finishing to large-scale commercial fit-outs, office partitioning, and industrial building projects.

10. How do I contact your team?

You can reach us through our Contact Us page. We are also available via phone and WhatsApp. Our team is happy to help with product recommendations, order inquiries, and project planning advice.